Looking for Jethro Mobile Customer Support? Contact Them Here.
Jethro Mobile, a well-known provider of senior citizen mobile phones in Canada, has recently expanded its services to the United States and is now operating as an MVNO (Mobile Virtual Network Operator). Whether you’re considering switching to Jethro or need assistance with obtaining a new SIM card or have inquiries about network coverage, the Jethro Mobile customer service team is here to help.
Let’s take a closer look at the contact information for Jethro’s customer service:
Jethro Mobile Customer Service Contact Details:
For inquiries related to phone purchases, you can reach out to their customer care team through the following contact methods:
- Helpline Number: 888.509.6199
- Phone Orders: 1.888.509.6199
- Customer Service Hours: Monday to Friday (9 AM to 5 PM PST)
- Email: info@jethromobile.com
You can contact them for various reasons, including:
- Checking your data balance
- Obtaining a new Jethro Mobile SIM card
- Assistance with your Jethro My Account
- Requesting a replacement device
- SIM card replacement
- Network-related inquiries or complaints
- Any other questions or concerns
- Porting out your number
Frequently Asked Questions (FAQs):
Many people have had questions about this MVNO, and we’ve tried to address some of the common queries in this FAQs section:
What Network Does Jethro Mobile Use?
Jethro Mobile operates on the T-Mobile network, a GSM network provider, to offer its services to customers across the USA.
Who Manufactures the Jethro Phone?
Jethro Technologies Pvt Ltd manufactures some of the senior mobile phones offered by Jethro.
How Can I Order a Jethro Mobile Phone?
To order a Jethro senior phone, simply call their toll-free number at 1.888.509.6199.
Where Is Jethro Mobile Headquarters Located?
Jethro Mobile’s headquarters are based in the United States.
What Is a Jethro Phone?
Jethro, as an MVNO, provides unlocked phones designed for seniors that utilize T-Mobile’s extensive network in the USA.
What If I Need a Replacement for My Jethro Mobile Phone?
If your Jethro mobile phone is damaged or needs replacement, you can request a replacement through their service.
What are the Available Jethro Mobile Phone Plans?
Jethro Mobile offers a range of phone plans tailored to the needs of senior citizens. You can explore their website or contact customer service for detailed information on their available plans.
Does Jethro Mobile Offer International Roaming Services?
Jethro Mobile may offer international roaming services. For specifics on international coverage and rates, it’s best to contact their customer service for up-to-date information.
Are Jethro Mobile Phones Easy to Use for Seniors?
Yes, Jethro Mobile specializes in phones designed for seniors, which often feature larger buttons, simplified menus, and other user-friendly features to make them easy to use.
Can I Transfer My Existing Phone Number to Jethro Mobile?
A: Yes, many mobile carriers allow you to transfer (port) your existing phone number to a new carrier like Jethro Mobile. Contact Jethro’s customer service for assistance with the number porting process.
What Payment Methods Does Jethro Mobile Accept for Bill Payments?
Jethro Mobile typically accepts various payment methods for bill payments, including credit/debit cards and possibly other options. Check their website or contact customer service for details on accepted payment methods.
Are There Any Special Discounts or Offers for Seniors?
Some mobile carriers offer special discounts or offers for senior citizens. Inquire with Jethro Mobile’s customer service to see if there are any promotions or discounts available.
Can I Access Technical Support for Jethro Mobile Phones?
Yes, Jethro Mobile typically provides technical support for their phones. If you encounter technical issues with your device, you can contact their customer service for assistance.
What is the Return Policy for Jethro Mobile Phones?
A: Jethro Mobile should have a return policy in place for their devices. For details on their return policy, including conditions and procedures, you can refer to their website or contact customer service.
Please note that the specific details of these FAQs may change over time, so it’s always a good idea to verify the most up-to-date information by reaching out to Jethro Mobile’s customer service or visiting their official website. I hope this helps! If you have any further requests or questions, please feel free to ask
